Help center

Everything about ordering, shipping, fitment and returns.

Shipping

Free ground shipping on every set to addresses in the contiguous United States (lower 48). In-stock wheels usually ship within 1-2 business days and arrive 3-7 business days later. You'll get an email with tracking when your order ships, and you can check status any time on Track an order.

Alaska, Hawaii and Puerto Rico: please contact us for a quote before ordering.

When it arrives: count the boxes and look for damage before signing. If anything is damaged or missing, note it with the driver and contact us within 48 hours with photos.

Returns

  • Return wheels within 30 days of delivery.
  • Wheels must be new and unused: never mounted with tires, never installed, no lug or tire-machine marks, in the original boxes.
  • Contact us first for a return authorization (RMA) - returns without one can't be accepted.
  • Return shipping is paid by the customer unless we made a mistake. A 15% restocking fee applies to returns that aren't our error.
  • Refunds go back to your original payment method within 5 business days of inspection.

Wheels that were mounted with tires can't be returned for fitment reasons - please always test-fit first.

Fitment guide

Use My vehicle to pick your year, make and model. Each size is checked against your car's bolt pattern, center bore and a safe range of offsets, and labeled:

  • Bolt-on fit - fits a stock car without modification.
  • Fits with mods - may need fender rolling, camber adjustment or spacers.
  • Verify fit - bolt pattern matches but we don't have full data; ask us first.

What else you need: lug nuts or bolts with the correct thread and seat type, hub-centric rings when the wheel's center bore is larger than your hub, and TPMS sensors if your car uses them. Torque lugs to the factory spec and re-check after 50-100 miles. Lowered cars, big brake kits and wide tires can change fitment - ask a specialist.

Warranty

Our wheels carry a 1-year warranty against manufacturing defects in structure (cracks or bends under normal road use) and finish (peeling, flaking or blistering). It doesn't cover road hazards, curb damage, improper installation, harsh chemical cleaners, racing or off-road use, or modified/refinished wheels. Contact us with photos and your order number to start a claim.

Payment & financing

Checkout is handled securely by Stripe. We accept Visa, Mastercard, American Express, Discover, Apple Pay and Google Pay. Where available, you can also pay over time with Affirm or Klarna - choose it at checkout to see your options. Financing is subject to eligibility; checking won't affect your credit score with Affirm.

Sales tax is calculated at checkout where required.

Local pickup

Choose Local pickup at checkout and we'll email you when your wheels are ready. Pickup address: 13453 Brooks Dr, Ste A, Baldwin Park, CA 91706. Please bring your order number and photo ID.

Contact us

Call (626) 814-1350 (Mon-Fri 9-6 PT), email support@pinnaclegarageusa.com, or send a question below and a wheel specialist will reply by email.

Own a shop or dealership? See our dealer program or apply for a dealer account.